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Rated 4.9 out of 5 stars based on 4980 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the fire safety service company. Customers consistently praise the professionalism, efficiency, and knowledge demonstrated by the service technicians. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of work being performed. Clients frequently mention the technicians' friendly attitudes, helpfulness, and willingness to answer questions. Many reviewers express appreciation for the clear communication provided during inspections and maintenance visits. The company appears to have established long-term relationships with several customers who note their continued satisfaction with the services over multiple years. The reviews also highlight the reliability and timeliness of the service, with customers valuing how quickly their needs were addressed. Overall, the sentiment indicates a high level of customer satisfaction with both the technical quality of work and the customer service experience provided.

Job Locations and Reviews

Review
excellent work
James - Wyandotte, MI 48192
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excellent work
James - Wyandotte, MI 48192
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Great Service
MG - Brighton, MI 48116
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Great work
James - Wyandotte, MI 48192
Review
Excellent Job By JJ
James - Wyandotte, MI 48192
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Matt Pearo is very knowledgeable. Matt always has the customer's best interest in mind, whether it be an inspection or the work. Matt has saved Ashley Court money and unnecessary work that another tech said we needed. I am very happy with Matt's performance and dedication. I wish Matt could always service Ashley Court of Brighton.
Lisa Alford- Exe Director - Brighton, MI 48116
Review
Eddie did a great job finding the problem and communicating it.
Brent - Grand Rapids, MI 49503
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Bill did a great job communicating with me about the problems. Very knowledgeable and patient. Great job fire pros.
Brent - Grand Rapids, MI 49503
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Sean was knowledgeable and expedient with our annual sprinkler inspections. Easy to work with.
John - Grand Rapids, MI 49504
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Matt was great!!
Jayme - East Lansing, MI 48823
Review
Excellent service from JJ.
George Eichorn - Roseville, MI 48066
Response from Fire Pros | Fire Systems of MI | Adam's Fire | M&M | R.P. Biederman | Elite Fire:

Thank you George.

 
Fire Systems of Michigan is dedicated to serving our customers throughout Southeast Michigan! We take pride in the “customer first” reputation we’ve built the past 40 years. Our customers trust us to guide them through the process of meeting fire protection code requirements and keeping their businesses fire safe.