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Rated 4.9 out of 5 stars based on 4988 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the fire safety service company. Customers consistently praise the professionalism, efficiency, and knowledge demonstrated by the service technicians. The overall tone is decidedly positive, with recurring themes of excellent customer service, prompt response times, and thorough explanations of work being performed. Clients frequently mention the technicians' friendly attitudes, helpfulness, and willingness to answer questions. Many reviewers express appreciation for the clear communication provided during inspections and maintenance visits. The company appears to have established long-term relationships with several customers who note their continued satisfaction with the services over multiple years. The reviews also highlight the reliability and timeliness of the service, with customers valuing how quickly their needs were addressed. Overall, the sentiment indicates a high level of customer satisfaction with both the technical quality of work and the customer service experience provided.

Job Locations and Reviews

Review
Excellent service as always.
Greg - West Olive, MI 49460
Review
Technician James Sullivan arrived at the appointed time and presented himself in a very professional manner. James performed his inspection and completed any work that was necessary within a very timely manner. He completed his report and upon me signing was delivered to my email in an instant. The Manoogian Manor will no longer be using the company that has been in place for many years as we have lost trust in them for suggesting that we replace a perfectly good "compliant" kitchen fire suppression system. We are a non-profit and for us avoiding such a large unnecessary expenditure based on the findings of FSOM inspection is a true blessing. FSOM was referred to me by one of our MM Board members who is a contracting engineer for a major developer. We will now put our trust in Fire Systems of Michigan for all our Fire Safety needs. Thank you! Vaughn Masropian, Executive Director
Vaughn - Livonia, MI 48154
Review
Gary was friendly and helpful!
Vicki - Wyoming, MI 49509
Review
John was excellent, Thank you!
Wanda - Lansing, MI 48910
Review
As always, tremendous service!!
Dean - Lowell, MI 49331
Review
Matt was very respectful and polite.
Jonathan - Grand Rapids, MI 49548
Review
excellent work
JAMES - Wyandotte, MI 48192
Review
good job
James - Wyandotte, MI 48192
Review
excellent work
James - Wyandotte, MI 48192
Review
excellent work
James - Wyandotte, MI 48192
Review
Excellent service from JJ.
George Eichorn - Roseville, MI 48066
Response from Fire Pros | Fire Systems of MI | Adam's Fire | M&M | R.P. Biederman | Elite Fire:

Thank you George.

 
Fire Systems of Michigan is dedicated to serving our customers throughout Southeast Michigan! We take pride in the “customer first” reputation we’ve built the past 40 years. Our customers trust us to guide them through the process of meeting fire protection code requirements and keeping their businesses fire safe.